Service & Maintenance

Request Form

What does your claim relate to?

Cabinets / Benchtops / Doors / Splashbacks
Tradework
Appliances
Sinks & Taps

This form is for claiming against a warranty or requesting maintenance. Please ensure that you complete this form with detailed information to allow an accurate evaluation of the claim. This form should be completed in conjunction with all original warranty documentation, care and maintenance guides. Failure to provide this information may lead to delays in the processing of this claim.

"*" indicates required fields

Name On Contract*

First Last

Email*

Phone*

Address*

Street Address City ZIP / Postal Code

Which Showroom Did You Purchase From?*

Norwood

Plympton

New Build Or Renovation?

New Build / Extension

Renovation

Which Builder Did You Use?

New Build Only

Year and approximate month project installed*

Job Number

Provide if known

Date Problem Occurred*

Area Requiring Attention*

Cabinets

Benchtops

Doors

Splashback

Other

Please select all relevant items.

Description Of Problem*

Please provide as much information as possible. If helpful, please include photos below.

Image Upload*

Accepted file types: jpg, jpeg, png, pdf, heic, Max. file size: 20 MB.

Image Upload

Accepted file types: jpg, jpeg, png, pdf, heic, Max. file size: 20 MB.

Image Upload

Accepted file types: jpg, jpeg, png, pdf, heic, Max. file size: 20 MB.

Declaration - Compliance*

I declare that the information provided above is true and correct to the best of my knowledge and have complied with all warranty* conditions.

Declaration - Assessing Claim*

I acknowledge that where appropriate, the claim and information provided may be referred to a contractor, product/design specialist or other person or organisation for the purposes of assessing and determining this claim.

Declaration - Fees & Charges*

I accept that I will be charged a call out fee of $150 inc GST for the first 30 minutes and $75 per hour inc GST thereafter, excluding parts/materials.** Genuine warranty claims will not attract a call out fee.

Please note, our Service & Maintenance Department will contact you to discuss your request prior to any required site visit.

By choosing to submit you are aware of our Privacy Policy and agree to our Terms & Conditions

"*" indicates required fields

Name On Contract*

First Last

Email*

Phone*

Address*

Street Address City ZIP / Postal Code

Which Showroom Did You Purchase From?*

Norwood

Plympton

New Build Or Renovation?

New Build / Extension

Renovation

Which Builder Did You Use?

New Build Only

Year and approximate month project installed*

Job Number

Provide if known

Date Problem Occurred*

Area Requiring Attention*

Installation

Plumbing

Electrical

Tiling

Building

Other

Please select all relevant items.

Description Of Problem*

Please provide as much information as possible. If helpful, please include photos below.

Image Upload*

Accepted file types: jpg, jpeg, heic, png, pdf, Max. file size: 20 MB.

Image Upload

Accepted file types: jpg, jpeg, heic, png, pdf, Max. file size: 20 MB.

Image Upload

Accepted file types: jpg, jpeg, heic, png, pdf, Max. file size: 20 MB.

Declaration - Compliance*

I declare that the information provided above is true and correct to the best of my knowledge and have complied with all warranty* conditions.

Declaration - Assessing Claim*

Declaration - Fees & Charges*

Please note, our Service & Maintenance Department will contact you to discuss your request prior to any required site visit.

By choosing to submit you are aware of our Privacy Policy and agree to our Terms & Conditions

Appliances purchased through Farquhar are covered by the manufacturers service and warranty programs.

Which brand is your appliance?*
Have you completed your product registration?

Register your appliance here.

Need to book a service?

Book an appointment here.

Need help troubleshooting?

See troubleshooting guides here.

Need further help?

Complete our General Enquiry form, and a member of the Farquhar team will contact you.
Have you completed your product registration?

Register your appliance here.

Need to book a service?

Book an appointment here.

Need help troubleshooting?

See user guides here.

Need further help?

Complete our General Enquiry form, and a member of the Farquhar team will contact you.

Sinks and taps purchased through Farquhar are covered by the manufacturers’ service and warranty programs.

Need to review the Oliveri warranty documents or make a claim?
See Oliveri service and warranty

Need further help?
Complete our General Enquiry form, and a member of the Farquhar team will contact you.

The Farquhar Name

Since 1978, the Farquhar name has been synonymous with quality kitchens in South Australia. Proudly family-owned and operated, we design, manufacture, and install kitchens that bring family and friends together. With over 250 team members, including a dedicated service and maintenance team, we proudly manufacture for leading builders, trade partners, and retail brands, delivering exceptional products and experiences that make us a trusted name in the industry.

Norwood

Farquhar Kitchens Norwood
144 Magill Road, Norwood
South Australia 5067

Phone (08) 8132 8000

Mon to Fri 9.00am – 5.00pm
Sat 9.00am – 3.00pm
Closed Sunday & Public Holidays
Evenings by appointment only

Plympton

Farquhar Kitchens Plympton
482 Marion Road, Plympton Park
South Australia 5038

Phone (08) 8292 7600

Mon to Fri 9.00am – 5.00pm
Sat 9.00am – 3.00pm
Closed Sunday & Public Holidays
Evenings by appointment only

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