SERVICE & MAINTENANCE

Request Form

This form is for claiming against a warranty or requesting maintenance. Please ensure that you complete this form with detailed information to allow an accurate evaluation of the claim. This form should be completed in conjunction with all original warranty documentation, care and maintenance guides. Failure to provide this information may lead to delays in the processing of this claim.

Name*
First Last
Email*
Address
Street Address City ZIP / Postal Code
Phone*
Mobile
Phone
Please provide a secondary number we can reach you on.
Which showroom did you purchase from?*
- Norwood
- Plympton
Which builder did you use?
Date Kitchen Installed*
Job Number

Provide if known
Date Problem Occurred*
DD dash MM dash YYYY
Area Requiring Attention*
- Cabinets
- Benchtops
- Doors
- Splashback
- Tradework
- Other
Please select all relevant items.
Description Of Problem
Please provide as much information as possible. If helpful, please include photos below.
Image Upload One
Accepted file types: jpg, png, tif, pdf, Max. file size: 6 MB.
Image Upload Two
Accepted file types: jpg, png, tif, pdf, Max. file size: 6 MB.
Declaration - Compliance*
- I declare that the information provided above is true and correct to the best of my knowledge and have complied with all warranty* conditions.
Declaration - Assessing Claim*
- I acknowledge that where appropriate, the claim and information provided may be referred to a contractor, product/design specialist or other person or organisation for the purposes of assessing and determining this claim.
Declaration - Fees & Charges*
- I accept that I will be charged a call out fee of $150 inc GST for the first 30 minutes and $75 per hour inc GST thereafter, excluding parts/materials.** Genuine warranty claims will not attract a call out fee.
Upon receipt of this form, our Warranty & Service Department will contact you within 7 days to discuss the claim prior to any required site visit.

Farquhar Kitchens

The Farquhar name has been synonymous with kitchens in Australia for over 40 years. Proudly family owned and operated, Farquhar custom design, manufacture and install high quality South Australian kitchens. Employing over 120 staff, including a dedicated service & maintenance team, our product quality, service and competitive pricing simply makes us… exclusively for everyone.

Norwood Showroom

Farquhar Kitchens Norwood
144 Magill Road, Norwood
South Australia 5067

Phone (08) 8132 8000

Mon to Fri 9.00am – 5.00pm
Sat 9.00am – 3.00pm
Closed Sunday & Public Holidays
Evenings by appointment only

Plympton Showroom

Farquhar Kitchens Plympton
482 Marion Road, Plympton Park South Australia 5038

Phone (08) 8292 7600

Mon to Fri 9.00am – 5.00pm
Sat 9.00am – 3.00pm
Closed Sunday & Public Holidays
Evenings by appointment only

SERVICE & MAINTENANCE

Farquhar Kitchens

Norwood Showroom

Plympton Showroom

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